I specialise in leadership, management and team development, covering all things that were traditionally called 'soft skills' (although as we all know, they are the hardest skills to master). Below is a sample of the kinds of training I typically deliver:
With over 20 years in Learning and Development, your people are in safe hands. Starting out in a call centre (whilst studying for my MA), I have worked in over 15 countries, for big tech, pharma, facilities management, logistics, healthcare, manufacturing... you name it. My training style is informal and fun with a splash of storytellin
With over 20 years in Learning and Development, your people are in safe hands. Starting out in a call centre (whilst studying for my MA), I have worked in over 15 countries, for big tech, pharma, facilities management, logistics, healthcare, manufacturing... you name it. My training style is informal and fun with a splash of storytelling; people learn better when they are relaxed - I try to abide by the 5Fs rule: Fun Filled and Free From Fear
I can deliver tangible results. It's as simple as that. Ask me about Yvonne in Bolton who reduced her machine change-over time from 40 minutes to 6 minutes, just by utilising her team better (after attending a High Performing Teams workshop), or maybe we can talk about one of my many coachees that went on to career promotion following o
I can deliver tangible results. It's as simple as that. Ask me about Yvonne in Bolton who reduced her machine change-over time from 40 minutes to 6 minutes, just by utilising her team better (after attending a High Performing Teams workshop), or maybe we can talk about one of my many coachees that went on to career promotion following our sessions. My breadth of experience means there's pretty much nothing I've not encountered, and that means that trainees trust me from the off and they're willing to go on the journey with me.
Don't just take my word for it! Read what some of my satisfied clients have to say about their experience working with me below. Whether a direct client, where I've conducted a training needs analysis, developed bespoke material and delivered it, or as an associate where I'm trusted to represent your business in front of your valued client - people just love working with me.
Tomasz has been working for you for 5 years. He's very knowledgeable and competent, the idea candidate for promotion.
Tomasz is now the warehouse manager. He's very proud of his achievements and can't wait to get going.
Tomasz has gone from being the go-to person in the warehouse to feeling like a fish out of water. He attends the monthly managers' meetings and feels like a fraud. Suddenly his team expect him to know everything, sort out their holidays, sick pay, personnel issues... This isn't what he'd expected.
Tomasz isn't sure exactly what is expected of him... no-one has told him what a manager does or how they do it. So he does what he knows. Often he's not managing people very well because he's too 'in the weeds' of operational life, that's where he feels safe. Meanwhile, his team is floundering.
Six months in and you have a lose / lose situation: you have lost a fantastic worker and gained a poor manager. It's not Tomasz's fault, he's just doing what he knows... no-one showed him a better way.
This story is repeated all across organisations in every sector. We promote staff and just hope they figure it out. Some do of course, but most don't, leading to a number of problems further down the line. Get a head start, call me and I can help you set your new managers up for success. Investment now will save you so much in the long-term.
I love to talk (I know, it's old fashioned) so give me a call on the number below.
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